Join a world leader and make a difference! Transoft Solutions is an international leader in the development of innovative software for the transportation engineering design sector. With offices in nine countries around the world, we provide transportation professionals with productivity-enhancing tools they can trust, giving them the confidence to build the safest and most efficient roads, ports, airports and rail systems. The company’s success is a result of our innovative and highly sought after products, the superb customer service we deliver and our amazing work culture. Our culture embodies a perfect balance between its corporate social responsibility, its customers and its employees’ well-being, and developing great products. This winning combination makes working at Transoft an exciting and rewarding experience.
ABOUT THE ROLE
We currently have an opening for a Customer Success Representative at our head office in Richmond, BC. In this role, you will provide outstanding customer service by directing customer inquiries and providing support to the entire sales team with clerical and sales support activities.
You believe that exceptional service makes all the difference. You are exceptionally detail-oriented, and a true TEAM PLAYER! You are an experienced user of Microsoft Office programs (Word, Excel and Outlook), can think on your feet, have great communications skills and have excellent customer management skills. You are looking to start your career in Sales or Customer Service and are looking for an exciting company to join.
Experience and Qualifications:
Skills, Knowledge and Abilities:
Transoft Solutions develops innovative and easy-to-use software for transportation engineering professionals. Since 1991, civil engineers and technologists, architects, and planners across local, regional and national agencies, airport authorities, cities and ports, have all come to rely on our field-researched design solutions. Our team of engineers work closely with the world’s leading authorities to develop highly specialized applications serving more than 40,000 users in over 130 countries. We are committed to providing best-in-class customer support through our offices in Canada, Sweden, the United Kingdom, The Netherlands, Australia, Germany, Belgium, India, and China, enabling professionals to design with confidence.
We believe in teamwork, personal growth, superb customer service and continuous improvement. We like to celebrate our successes, our milestones, and our diversity. Transoft stands behind three building blocks for success: our Customers, our Products, and our People; and culture is a very integral part of our existence. We take every opportunity to enjoy and share the benefits of having large company ambitions and small company agility. We are engineers and developers, account managers and marketers, accountants and administrators. Yes, we might be professional nerds, but after getting to know us, you’ll find that we are passionate, curious, generous, competitive and friendly. We work hard together to exceed our customers’ expectations.
We are a diverse group and we all benefit from the unique ideas, experiences and talents that make up Transoft. We know that our greatest resource is our diversity. We invite you to join us. We offer an attractive and competitive compensation package including pay-for-performance incentives, professional development opportunities, savings programs, group health benefits, family-friendly policies and flexible-work options. If you’re bright, creative, resourceful, and want to make a real difference in this world, rather than just be another ‘cog in the wheel’, join our team and start on a journey you won’t regret!
To apply for this position, please visit:
Candidates must be eligible to work in Canada. We wish to thank all applicants for their interest, however, only candidates selected for interviews will be contacted.